Thank you for taking the time to review our bakery, however we are sorry that you didn’t fully enjoy your experience. We will follow this up with the bakery team.
Hey! We’re sorry to hear you received this level of service. We have passed your comments onto the Ops Manager who will provide additional training to our team. We apologise!
Many thanks for featuring us and what a wonderful review. We’ve since changed a little so we definitely recommend you coming in another time soon to try one of our awesome burgers or shakes!
Thank you very much for finding the time to dine with us at Vivo, and write a great review of your experience!
We are delighted you enjoyed your visit, and we really enjoyed reading your review which is well written and covers the parts of the Vivo concept that we pay special attention to.
Many thanks again, and we look forward to seeing you again soon.
Cheers for stopping by our Kentish Town branch, and thanks for appreciating our breakfast mayo! (my favourite still…) It’s nice to know that you had a good experience and have shown others that they can too!
Thank you so much for the review. It is so kind of you to think of us. I will forward it to our catering staff, who I know will be touched that their efforts are noticed and appreciated. We will take it all on board, and keep trying to improve.
Many thanks again for your visit and your most helpful feedback.
Yours sincerely,
Reggie
The Oak Tree Restaurant
Cotswold Wildlife Park and Gardens
Thanks for your review and great feedback! We’re glad you enjoyed your visit to our Notting Hill Recipease! We hope to see you again soon in the future!
I have recently joined the Woodlands Marketing Team, and I’m dealing with all the feedback that we receive from our guests online. I found your article on the Internet, while browsing, and what a nice surprise it was!
Actually, our Hampstead branch has been through a big change, since the management and new additions to our menu. A delightful Cocktail and Mocktail list has been added, and it has been superbly received from our patrons. Very soon, we will add our Special Sunday Brunch (North and South Indian) at very reasonable prices, including Lassi!
Thank you for your review, we are absolutely delighted that you had a wonderful Afternoon Tea with us in our Tempus Restaurant.
Afternoon tea is always a lovely treat and we endeavour to make this as special as possible for all of our guests. We pride ourselves on ensuring that only the freshest ingredients are used and I am so pleased you enjoyed this.
Please accept our apologies for including the incorrect sandwich in your selectin, however I am pleased that was rectified as soon as possible and that you enjoyed this.
I do hope that we may have the pleasure of welcoming you back to Hotel Russell in the future.
Kind Regards
Yiannis Constantinou – Hotel Manager
Bebita Dhaya – Guest Relations Executive
Tempus Restaurant at Hotel Russell
Hello! great website. I also pass comment, not much more, on all the cafes etc that I visit on my walks, mainly around Northern England. There’s nothing worse than poor customer service or tea served in a mug with a teabag still in it! Keep it up, Richard
Thank you very much for visiting us at GRAB and for taking your time to write up such a lovely review. We are so happy to hear that you enjoyed your Pad Thai crispy tofu! As GRAB has only been launched a few months back, it’s always nice to have feedback from our customers – especially when the feedback is very positive! We hope to see you again very soon. Definitely give our famous Green curry (free range) chicken a try on your next visit!
A quick note based on your comments re. table-service. We are, in fact, a quick-service restaurant franchise with 5 locations (and counting) and none of them have table service. This is done for a number of reasons including keep costs in line, therefore lowering prices for our customers and expediting service for our customers so they are able to get their food quickly.
I’m not sure if that makes a difference for your overall impression, but I thought I would share that with you!
Thank you very much for sharing your feedback regarding your positive experience at Montana's. It was very thoughtful of you to take the time to contact us and we appreciate your comments.
We constantly strive to exceed expectations for all of our Guests and your positive comments help us to celebrate our continued efforts as a team.
Your comments have been forwarded to the restaurant's management team to share with their staff. Thank you again for your valuable feedback. We look forward to serving you again soon.
Just a word of thanks for the review on rate my bistro. I’m happy that you enjoyed your visit. We will be making some new additions to the menu soon so be sure to pay us another visit when you are in Camden.
Thank you so much 🙂
L’antica Pizzeria Da Michele – Baker Street
L’Antica Pizzeria Da Michele
Yay! So glad to hear it!
Pumpkin Spice Baked Oats
Feel Good Foodie
Yumna Jawad
Wow! It looks amazing!
Rhubarb Curd, Apple and Blueberry Tart
cakeontherun
Laura Nightingale
Glad you enjoyed it!
Pollock Keralan Curry
Rukmini Iyer
Thank you very much 🙂
Monsieur Georges
Thanks so much for sharing – we can’t wait to share with our Oxford team 🙂
Cafe Rouge
Thank you for taking the time to review our bakery, however we are sorry that you didn’t fully enjoy your experience. We will follow this up with the bakery team.
Gail’s Bakery
Thanks for the four cup review!
Bettys
Thank you for the visit and write up – really glad you enjoyed it! 🙂
Elder
Lovely review! We are so glad you enjoyed your visit.
Sopwell House
Hey! We’re sorry to hear you received this level of service. We have passed your comments onto the Ops Manager who will provide additional training to our team. We apologise!
Prezzo
Thank you for such a glowing review! We’re glad to hear your enjoyed your time with us!
Randa (Maroush)
Thank you very much. So glad you enjoyed your delicious afternoon. Next time you should stay for dinner.
Le Restaurant de Paul
Paul
Hola Rate My Bistro!
Gracias for your lovely review , we’re glad you enjoyed 🙂
La Tasca
Thanks for the blog, it’s a smasher – do come again 😉
Ooh and those l’il Viennese shortbread biccies are homemade by our fair hands #itsthelittlethings
The Blue Legume
Thank you v much – lovely read
Franco Manca
Thank you for your kind words! We look forward to seeing you again!
Jai Krishna
Many thanks for featuring us and what a wonderful review. We’ve since changed a little so we definitely recommend you coming in another time soon to try one of our awesome burgers or shakes!
Papa Del’s
Highgate
We love it! Thanks for coming by and for such a generous review 🙂
The Iskele
This is such a lovely thing to read! Thanks for a fab review Rate My Bistro!
Jeanette’s Cakery
What a fantastic review, thank you. Very well written, and it’s great that you act as secret customers so it is unbiased!
Boulangerie Bon Matin
Thank you very much for finding the time to dine with us at Vivo, and write a great review of your experience!
We are delighted you enjoyed your visit, and we really enjoyed reading your review which is well written and covers the parts of the Vivo concept that we pay special attention to.
Many thanks again, and we look forward to seeing you again soon.
Will Thompson
Director
Vivo Taste
Great review of Massala Hut,
Thanks guys
Massala Hut
Thank you so much for our lovely review!
Lots of love from Olive xxxx
Lovely review of our Studio Kitchen!
Thank you,
K West Hotel
Thank you for the review, we really appreciate that you visited!
Piacha
Thank you so much, great review, so glad you enjoyed it 🙂
CrepeAffaire
Amazing review! So happy you enjoyed your evening at Rocca. We hope to see you again.
We pride ourselves on being a friendly local Italian. Your review is exactly what we like to hear.
Thank you!
Rocca
Many thanks for this lovely review! We are very glad you had a nice time 🙂
Hope to see you very soon.
Number Twelve
Ambassadors Hotel Bloomsbury
Thank you so much for the review! We love it!
Marius
Hiltl
Thank you for coming to our branch in Camden!
La Porchetta
Cheers for stopping by our Kentish Town branch, and thanks for appreciating our breakfast mayo! (my favourite still…) It’s nice to know that you had a good experience and have shown others that they can too!
Dave
Arancini Brothers
Thanks for such a nice review!! It isn’t yet in our abilities to open a branch in the UK…maybe one day, who knows 🙂
Mamacoffee
Thanks for the review of Salvador & Amanda guys, glad you enjoyed your visit, hope to see you again soon!
Greg
Salvador and Amanda
Thanks for the shout here!
Pescatori
Thank you the your kind review, we are delighted!
Maroush Bakehouse
Thank you, we want more!
“A gourmet is a being pleasing to the heavens.”
Charles Pierre Monselet (1825-1888)
Hiba Express
Thanks for the great review, we have some more up to date pics of the restaurant if that helps!
La Tasca
Thank you very much for coming past and for taking the time to write the blog and comments, we very much appreciate it and hope to see you again soon.
Peter
Kaffeine
Thank you for visit Baan Thai. And also the Great review.
Jexsen
Baan Thai
Thank you for the great review!
Boulangerie Bon Matin
Thank you for coming to Yaki.
We’re glad that you rated us on your website, thank you very much.
Yaki
Thanks so much for your lovely review. It was a pleasure to have you and we hope to see you again soon.
All the best,
Leon. x
Thank you so much for the review. It is so kind of you to think of us. I will forward it to our catering staff, who I know will be touched that their efforts are noticed and appreciated. We will take it all on board, and keep trying to improve.
Many thanks again for your visit and your most helpful feedback.
Yours sincerely,
Reggie
The Oak Tree Restaurant
Cotswold Wildlife Park and Gardens
Thank you, that’s a lovely review!
Ruby Violet
Thank you for your accurate review – you pay attention to detail and I am glad you enjoyed your meal at Kipferl!
Best wishes,
The Kipferl Team
Thank you for your lovely review 🙂
Down To Earth
Hi,
Thanks for re visiting us, we are so glad you had a great time once again! We hope to see you for another visit very soon.
Regards,
Georgina
Waterloo Bar and Kitchen
Thank you for the review!
We’re glad you’ve had a nice experience!
Le Pain Quotidien
Hi there!
Thanks for your review and great feedback! We’re glad you enjoyed your visit to our Notting Hill Recipease! We hope to see you again soon in the future!
Kind Regards
The team at Recipease
Hi!
Thanks for your review of the Café in the Crypt, and very glad you enjoyed your visit.
The Café team are launching the new Café in the Courtyard on the terrace behind St Martin-in-the-Fields in May, hope you’ll consider paying us a visit then.
Best wishes
Café in the Crypt
I have recently joined the Woodlands Marketing Team, and I’m dealing with all the feedback that we receive from our guests online. I found your article on the Internet, while browsing, and what a nice surprise it was!
Actually, our Hampstead branch has been through a big change, since the management and new additions to our menu. A delightful Cocktail and Mocktail list has been added, and it has been superbly received from our patrons. Very soon, we will add our Special Sunday Brunch (North and South Indian) at very reasonable prices, including Lassi!
Kind Regards,
Raquel Pereira
Woodlands Restaurant
Dear Guest
Thank you for your review, we are absolutely delighted that you had a wonderful Afternoon Tea with us in our Tempus Restaurant.
Afternoon tea is always a lovely treat and we endeavour to make this as special as possible for all of our guests. We pride ourselves on ensuring that only the freshest ingredients are used and I am so pleased you enjoyed this.
Please accept our apologies for including the incorrect sandwich in your selectin, however I am pleased that was rectified as soon as possible and that you enjoyed this.
I do hope that we may have the pleasure of welcoming you back to Hotel Russell in the future.
Kind Regards
Yiannis Constantinou – Hotel Manager
Bebita Dhaya – Guest Relations Executive
Tempus Restaurant at Hotel Russell
What a lovely review! Thank-you for taking your time to write this and fantastic to read that you and your friends enjoyed your evening with us.
We have a few new items on our menu I am sure you would love so looking forward to having you back soon!
Camino Kings Cross
Have just come across your blog. Really enjoyable and fantastic resource! Keep up the great work:-) Kitty
I appreciate your lovely comments. Thank you very much!
Costas
2 Friends
Hello! great website. I also pass comment, not much more, on all the cafes etc that I visit on my walks, mainly around Northern England. There’s nothing worse than poor customer service or tea served in a mug with a teabag still in it! Keep it up, Richard
Wow that’s a very nice review for Mestizo Restaurant! Thank you veeeeery much and best of luck with this brilliant editorial project! 🙂
Mestizo
Great review, thank you 🙂
Madam Chi Coffee Lounge
Thanks very much for the review!
Benito’s Hat
Thank you very much for visiting us at GRAB and for taking your time to write up such a lovely review. We are so happy to hear that you enjoyed your Pad Thai crispy tofu! As GRAB has only been launched a few months back, it’s always nice to have feedback from our customers – especially when the feedback is very positive! We hope to see you again very soon. Definitely give our famous Green curry (free range) chicken a try on your next visit!
Chusana
GRAB Thai Street Kitchen
Thank you so much, I am so glad you liked our tea. It takes a long time to get it right.
Hope you visit us again and thank you,
Dan
Mori
Thanks so much for the kind review!
A quick note based on your comments re. table-service. We are, in fact, a quick-service restaurant franchise with 5 locations (and counting) and none of them have table service. This is done for a number of reasons including keep costs in line, therefore lowering prices for our customers and expediting service for our customers so they are able to get their food quickly.
I’m not sure if that makes a difference for your overall impression, but I thought I would share that with you!
Thanks again,
John Ward
Gourmet Burger Co.
I'm really pleased you enjoyed your visit. Thanks for the review.
Best regards,
Pranvera
Frontline
Thanks for the visit and for the review.
So pleased you liked it.
All the best,
David
Itsu
Thank you for your lovely review!
Best regards,
Mauve Lounge at Swissotel The Howard
Thank you very much for sharing your feedback regarding your positive experience at Montana's. It was very thoughtful of you to take the time to contact us and we appreciate your comments.
We constantly strive to exceed expectations for all of our Guests and your positive comments help us to celebrate our continued efforts as a team.
Your comments have been forwarded to the restaurant's management team to share with their staff. Thank you again for your valuable feedback. We look forward to serving you again soon.
Sincerely,
Montana's Cookhouse,
CARA Guest Services
Many thanks for a great review.
I am glad you enjoyed your visit to Belgo Kingsway and hope to see you back at any of our restaurants.
Regards
Maria Polo
Belgo Brand Manager
Thanks for the review. We hope to see you again soon.
Masala Zone
Thank you so much for the lovely review!
I am looking forward to seeing you again very soon.
Roberto
Director
Caponata Osteria and Bar
I just wanted to drop you a line to say thank you for such a great review on your website.
I am really pleased to read what you thought.
Best of luck with your website.
Kindest regards
Louise
Fire & Stone
So pleased you enjoyed your ‘Haché Experience’; it’s always lovely to get such positive comments, which I’m forwarding to the staff.
Loved the website design.
Hope you get time to come again, or even to visit us in Fulham Road Chelsea sometime.
Best regards
Suzy,
Haché
Thank you very much for your kind review and including High Tea on your lovely website-it’s really great! Fantastic idea!
Best wishes,
Georgina,
High Tea of Highgate
Just a word of thanks for the review on rate my bistro. I’m happy that you enjoyed your visit. We will be making some new additions to the menu soon so be sure to pay us another visit when you are in Camden.
Don,
Chinalife
Camden